Intellectual Property Rights
Intellectual Property Rights
We respect and protect intellectual property rights.
All content on this website, including but not limited to images, designs, artwork, text, graphics, and digital products, is owned by or licensed to us and is protected by applicable copyright and intellectual property laws.
Customer Content
Our products are custom digital artworks created based on content submitted by customers.
By uploading any images or materials, you confirm that:
• You own the rights to the content, or have permission to use it
• The content does not infringe any third-party intellectual property rights
• The content complies with all applicable laws and regulations
We do not claim ownership of customer-submitted content.
However, by placing an order, you grant us a limited, non-exclusive license to use your submitted content solely for the purpose of creating and delivering your custom artwork.
Use of Our Content
All artwork, designs, and materials provided by us are for personal use only.
You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without prior written permission.
Infringement Claims
If you believe that any content on our website infringes your intellectual property rights, please contact us with relevant details. We will promptly investigate and take appropriate action.
Contact
If you have any questions or concerns regarding intellectual property, please contact us at:
[support@aooiart.com]
Upload a clear photo where your pet’s face and main features are easy to see. Natural daylight works best, especially by a window. Try to avoid blurry, dark or heavily cropped photos.
Your portrait is created from the photo you upload, not from a generic pet template. A clear photo, your chosen style and any story details you share help us create a portrait that feels more like your pet.
Yes. You can choose from styles such as Royal Classic, Soft Watercolour, Minimal Line Art, Colour Pop, Memorial Keepsake and Cosy Storybook.
You can choose the format that suits you best. Digital portraits are delivered by email, while printed and framed options are made to order and delivered as physical keepsakes.
Digital portraits are usually delivered by email within 12–24 hours after we receive your photo and order details. Printed and framed orders are made to order and usually delivered across the UK within 3–7 working days after production.
Yes. You can review your artwork before final delivery and request reasonable changes if something needs adjusting.
Yes. Digital portraits are easy to send by email, while printed and framed portraits make thoughtful gifts for birthdays, Christmas, pet memorials, new homes and special occasions.
Because each portrait is personalised and made just for you, custom digital artwork and made-to-order printed or framed items are not usually returnable unless there is a fault with the order. If something is wrong, please contact us and we’ll help.