Terms of Service

Terms & Conditions

Welcome to our website. By accessing or using our services, you agree to be bound by the following terms and conditions.

1. Nature of Our Products

We provide custom digital artworks created based on content submitted by customers. All products are digital and no physical items will be shipped.

2. Order Process

Once an order is placed, production begins shortly after. Each artwork is individually created and processed using advanced digital tools and computing resources.

3. No Cancellation & No Refund Policy

Due to the customised nature of our products and the resources required to create them, all sales are final.

Orders cannot be cancelled, returned, or refunded once processing has begun.

4. Delivery

All artworks are delivered digitally via email. Most orders are completed within 24 hours, although delivery times may vary depending on demand.

Customers are responsible for providing a correct and valid email address.

5. Customer Responsibility

By placing an order, you confirm that:

• You have the legal right to use any images or content you upload  
• The content does not infringe any third-party rights  
• The information you provide is accurate  

6. Intellectual Property

We retain the rights to our designs, artwork styles, and creative processes.

Customers retain ownership of their submitted content.

By placing an order, you grant us permission to use your submitted content solely for the purpose of creating your artwork.

7. Limitation of Liability

We are not liable for:

• Delays caused by incorrect email addresses  
• Issues resulting from customer-provided content  
• Minor differences between expectations and final artistic results  

8. Support

We offer 24/7 customer support. If you have any issues, please contact us and we will do our best to assist you.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any changes.

Contact

If you have any questions, please contact us at:
[support@aooiart.com]